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This
privacy policy sets out how Dual Energy uses and protects any
information that you give Dual Energy when you use this
website. Dual
Energy is committed to ensuring that your privacy is protected.
Should we ask you to provide certain information by which you can
be identified when using this website, then you can be assured that
it will only be used in accordance with this privacy
statement. We may change this policy from time to time by
updating this page and you should check this to ensure that you are
happy with any changes. This policy is effective from 1st May
2012.
What we
collect
We may
collect the following information:
- name
and job title
-
contact information including email address
-
demographic information such as postcode, preferences and
interests
- other
information relevant to customer enquiries, surveys and/or
offers
What
we do with the information we gather
We
require this information to understand your needs and provide you
with a better service, and in particular for the following
reasons:
-
Internal record keeping
- We may
use the information to improve our products and
services.
- We may
send emails about new products, special offers or other information
which we think you may find interesting using the email address
which you have provided.
- From
time to time, we may also use your information to contact you for
market research purposes. We may contact you by email, phone, fax
or mail.
Security
We are
committed to ensuring that your information is secure. In order to
prevent unauthorised access or disclosure, we have put in place
suitable physical, electronic and managerial procedures to
safeguard and secure the information we collect
online.
Cookies
A cookie
is a small file which asks permission to be placed on your
computer's hard drive. Once you agree, the file is added and the
cookie helps analyse web traffic or lets you know when you visit a
particular site. Cookies allow web applications to respond to you
as an individual. The web application can tailor its operations to
your needs, likes and dislikes by gathering and remembering
information about your
preferences. We use
traffic log cookies to identify which pages are being used. This
helps us analyse data about webpage traffic and improve our website
in order to tailor it to customer needs. We only use this
information for statistical analysis purposes and then the data is
removed from the system.
Overall,
cookies help us provide you with a better website by enabling us to
monitor which pages you find useful and which you do not. A cookie
in no way gives us access to your computer or any information about
you, other than the data you choose to share with
us. You can
choose to accept or decline cookies. Most web browsers
automatically accept cookies, but you can usually modify your
browser setting to decline cookies if you prefer. On Microsoft
Internet Explorer, this can be done by selecting “Tools/Internet
Options” and reviewing your privacy settings or selecting “delete
cookies”. You can find out how to do this for your particular
browser by clicking “help” on your browser’s menu or by visiting
http://www.allaboutcookies.org/manage-cookies/index.html.
Links
to other websites
Our
website may contain links to other websites of interest. However,
once you have used these links to leave our site, we do not have
any control over that other website. Therefore, we cannot be
responsible for the protection and privacy of any information which
you provide whilst visiting such sites and such sites are not
governed by this privacy statement.
Controlling
your personal information
You may
choose to restrict the collection or use of your personal
information in the following ways:
If you
have previously agreed to us using your personal information for
direct marketing purposes, you may change your mind at any time by
writing to or emailing us at
enquiries@dual-energy.co.uk. We will
not sell, distribute or lease your personal information to third
parties unless we have your permission or are required by law to do
so. We may use your personal information to send you promotional
information about third parties which we think you may find
interesting if you tell us that you wish this to
happen.
You may
request details of personal information which we hold about you
under the Data Protection Act 1998. A small fee may be payable. If
you would like a copy of the information held on you please write
to Dual Energy, Premium House, The Esplanade, Worthing, BN11
2BJ. If you
believe that any information we are holding on you is incorrect or
incomplete, please write to or email us as soon as possible at the
above address.
© Dual Energy Direct Ltd 2016. All rights reserved. Registered Address: Premium House, The Esplanade, Worthing BN11 2BJ. Registered in England & Wales No: 06468946. VAT No: 976 2976 55.