Setting up your Budget Plan

Budget Plans

A Budget Plan is the smarter way to pay for your electricity. It's quick, reliable and shows how much your payments are and when they're being paid. This can help you plan your outgoings and take away any added hassle for your business. Once set up, your Budget Plan amount will be continually assessed and no changes will be made to your payment amount without prior notification.

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1. Set Payment Amount

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When placing your order for one of our electricity contracts, we will ask you to confirm your estimated annual consumption. This is used to calculate the payment amount for your fixed monthly plan. It will also include projected charges for VAT and Climate Change Levy. We confirm the amount with you before you go live.

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2. First Payment Collected

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Your first monthly Budget Plan payment is collected 2 weeks after your transfer to Dual Energy. Thereafter payments will be for the same amount, on the same date each month, allowing you to better manage your business cash flow. Payments will be automatically collected by Direct Debit.

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3. Receive Accurate Bill

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During the early part of each month you'll receive your Dual Energy invoice which confirms the Budget Plan payment, along with the date payment was taken. It will also show
your meter readings for your actual usage. Once installed, these reads will be captured automatically by your free Smart Meter.

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4. Control Your Costs

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Every business wants to control its costs. With a Budget Plan, your energy bill payments are fixed and collected on the same date each month. We regularly monitor your usage against Smart Meter reads to ensure it continues to reflect the payment amount and give you advance notice if the amount needs changing.

Customer FAQs

Got a question about your Budget Plan? View our Customer FAQs section.