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Established since 2009, Dual Energy is an independent, UK owned energy supplier leading the way in Smart Meter billing, low energy prices and dedicated Customer Services. We help thousands of UK businesses to better manage their energy usage and reduce their monthly bills.

Smart Meter Initiative

Smart Meters are at the heart of our service and we believe every business no matter the size can benefit from this intelligent technology. By actively working towards the Smart GB initiative driven by the UK Government, Dual Energy is helping to ensure that business in the UK benefit from a Smart Meter.

In addition to the benefits of accurate billing, customers already report that their energy usage habits have changed. This is due to the ability to see and understand what they are using, and by taking positive steps to reduce consumption, resulting in cost and efficiency savings. Smart Meters provide the opportunity to build better relationships with our customers, and we install the latest technology completely free of charge when switching electricity supply to Dual Energy.

Low-cost alternative to the 'Big 6'

Our aim is to establish ourselves as a genuine low-cost SME alternative to the 'Big 6'. Rapid sales growth and continued success has meant we are already making waves in the energy market. By becoming a reliable and trusted provider, we intend to secure long-term relations with our stakeholders including customers, suppliers and brokers alike.

The price of energy has soared in recent years and we work hard to secure competitive supply rates for our customers. Through our annual market reviews and price match guarantee, our service contracts are designed to ensure customers remain on the best prices available and continue to make significant savings on their business electricity bills.

Customer-focused, smart approach

Smart Meter technology is much more than just supplying Smart Meters. We aim to be smarter in every aspect of our operation, none more so than in service delivery. Our Customer Service staff are based in the UK, and are trained to deal with all enquiries in a clear, prompt and professional manner.

We continue to invest in systems and applications to make our operations smarter and more efficient, that enable us to provide a faster turnaround on enquiries and improve the customer experience.